AI Front Desk
An AI front desk for your practice
New-client inquiries answered around the clock — intake forms, provider matching, scheduling, phone calls, and email replies handled by an AI agent your team supervises. Available as an add-on to the PsyFi Practice plan.
What it handles
The admin work that eats your week
Smart intake forms
Fully customizable intake — multiple choice, free response, conditional logic, required fields. Build forms that match exactly what you ask in session.
Provider matching
You define the rules — insurance panels, specialties, age ranges, availability, telehealth. The AI surfaces best-fit providers; your team approves every match.
Auto-scheduling
Real-time Google Calendar sync that respects existing events, buffer times, lunch blocks, and time off. SimplePractice integration for practices on that EHR.
Website chat widget
An AI chat assistant on your site answers prospective-client questions from your FAQ and starts the intake conversation — at 11pm on a Sunday, too.
AI voice agent
Answers incoming calls on a dedicated number in a natural voice, answers questions, checks availability, and books appointments. Calls that need a human are transferred to your team in real time.
Email auto-replies
Connect your inbox and incoming email is classified and answered with context-aware drafts. Crisis language is detected and escalated immediately — and you review every draft before it sends.
Administrative only — humans stay in charge
The AI Front Desk handles admin tasks: intake collection, matching suggestions, and scheduling coordination. It does not make clinical decisions. Your team approves every client-provider match and booking, and every outgoing email draft — and all clinical decisions remain with licensed practitioners.
$99/month per practice
The AI Front Desk is an add-on to the PsyFi Practice plan ($59/seat/mo, 3+ seats) — one flat price for the whole practice, included at 10+ seats. It is not sold standalone.